For CalDigit’s Active DisplayPort adapter please check Regular passive cable or adapter does not work. ![]() NOT 3rd party’s USB-C or Thunderbolt cable.įor DisplayPort -> DisplayPort or DisplayPort -> mini DisplayPort monitor: Please make sure that you are using a high quality cable such as DisplayPort 1.2 cable to carry signal between your Thunderbolt dock and your display.įor DisplayPort -> HDMI monitor or TV: Please make sure to use an active DisplayPort to HDMI adapter or cable. Also to connect in between CalDigit’s Dock and your computer, please use CalDigit’s Thunderbolt cable, NOT Apple’s USB-C 2m white charging cable. If your monitor connecting to the DisplayPort interface on CalDigit’s Thunderbolt Dock has no video output, please check the monitor input settings (from OSD menu if there is one) and cable/adapter connections. Otherwise, please check your cable and make sure that it is using DP 1.2 or higher. ![]() If you are connecting from DisplayPort to HDMI/VGA/DVI, please make sure to use an active adapter.
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